Understand EHR Workstreams &
Impact on Product Utilization
We work with clients to expand their sales force knowledge around functionalities of electronic health records (EHRs). A company’s face to their customers is their sales force. Sales people educate healthcare providers about products, but it is advantageous for them to understand how EHRs work, and how they are used in clinical workflow. Through EHR-focused training, we can help your sales force remove barriers by understanding the EHR workstream.
EHR software is ubiquitous and is now used for more than just ePrescribing and patient history. Treatments, tests, durable medical equipment, non-emergency transportation and other services can also be ordered through the EHR. Clinical decision support tools such as alerts and reminders, reporting and analytics tools and features such as order sets and documentation templates are all available but may be unknown or underutilized to healthcare providers.
Much like any software we use on a regular basis, we may use just a fraction of its functionality because we learned the basics and have yet to discover the bells and whistles that could streamline our workflows. Understanding the available capabilities and how to leverage them for advantage is a key learning for today’s sales force.