Jocelyn Keegan

Payer/Practice Lead

Jocelyn Keegan

Jocelyn Reardon Keegan is a senior health information technology consultant and Payer/Practice Lead with Point-of-Care Partners (POCP) with 25 years of extensive product management and software development lifecycle experience across multiple industries.  She has expertise in payer/provider collaboration, prior authorization workflows, specialty pharmacy, and software product development. 

In addition to her role as Payer Practice Lead, Jocelyn serves as Program Manager for the HL7 Da Vinci Project, a Payer/Provider led initiative to leverage HL7 FHIR © to exchange critical data required for Value-Based Care contracts. In addition, she co-leads a task-group on Specialty Pharmacy at NCPDP. 

Prior to joining POCP, Jocelyn led integration teams to implement authorization workflows using X12, NCPDP, and HL7 standards. This included Product Management leadership on the NCPDP ePA draft standard pilot with CVS Caremark, CoverMyMeds, and Surescripts. She also provided tactical and strategic advisement to the leadership team at NaviNet/NantHealth on how to move NaviNet from a custom development organization to a SaaS product company. 

Jocelyn has worked extensively with key regulatory and standards organizations: HL7, X12, CAQH, NCPDP, CMS, and ONC. Her roles required her to assess and advise on potential impacts to product strategy for key constituents; providers and medical health care payer organizations on topics ranging from feedback to ONC on regulatory requirements around provider data management, to the possibilities of emerging standards like FHIR to advance authorizations workflows, and to the impact of MACRA and shift to value-based care on existing X12 standards. 

Prior to health care information technology, Jocelyn worked for over 10 years in product and program leadership roles at Thomson Financial/Thomson Reuters.  At Thomson, Jocelyn acted as an evangelist and catalyst during the company’s transformation from dozens of discrete companies and siloed architectures to one unified services-based product development organization. It is here that Jocelyn learned to work as a connector between business and technology by supporting multiple leadership teams on how to best use available resources, leverage standards, and/or emerging best practices to achieve success by driving to clear goals and getting the right people into the right roles. 

Jocelyn has a BA in History from Smith College in Northampton, MA. She lives south of Boston with her husband Dave, their two boys, and a loving, needy rescue dog. While not working, she can be found gathering people, gardening, or working on some ill-conceived home improvement project.